How do you manage remote teams and ensure that productivity and quality work are guaranteed?
There many ways to do that:
1. Communicate the outcomes needed to be produced on a weekly basis. Know what each of the staff will be delivering and give them the timeline to accomplish those.
2. Make regular check-ins to see how they are doing. Some would be sick and will be self-isolating and some will not be able to work at all due to childcare issues and other reasons.
3. Get a standby roster of contract staff that you can use in emergency situations. Let me them know that you might need them to complete a certain task, or a project that needs their expertise and skills on a short-term basis.
4. Confine your communication to a few emails per day. Too many communications can make them feel overwhelmed as a single email can have several agenda on it.
5. Create a tier of managers that staff can communicate on a regular basis. Even yourself can fall sick and not be available for days. Have a list of other people to connect with so that information flows smoothly.
6. Empower them to make decisions at their level. Give them permission to make some mistakes as things are fluid and that today could be different from yesterday and the day before. Scheduling can be done online and let people know what's the best time to for the online meet.
7. Take time to celebrate remote staffs' achievement by giving them regular feedback about their work. If they are doing well, let them know. If they are struggling, let them know you are available to support them. Remote work is tough and the first few weeks could be slow crawl for some.
I hope these are helpful. Stay healthy!
I don't know who started this in the provinces but travelling outside of the Canadian province which you are based on, can get you to be quarantined for 14 days too not just for international flights.
This policy is part of the 'overabundance of caution' that propels everyone to do the self-isolation without feeling the symptoms from the COVID-19 virus. They said that the symptoms can surface within 4-5 days after travelling and it is prudent to stay at home within those days.
The part that struck me the most was the information being peddled around that children can supposedly 'carriers' of the virus without them getting sick or feeling sick. How can one determine that unless the child has been tested officially? How can one say that the child can be a carrier so social distancing is no longer an option but a must? What is the best scientific evidence behind this assertion?
Testings are those who are considered vulnerable, have history of international flights to areas where the virus is prevalent or exhibiting symptoms of the disease. For regular folks who are not feeling it, it is just best to do social distancing and refrain from going to crowded places where exposure is high. With this, only through testing can you officially know that you are positive or negative.
People are dying with regular flu, other communicable diseases, and illness from cancers, hyper-tension, lungs, and liver complications. These diseases are the underlying causes of deaths from COVID-19 where seniors, small children, and people with complicated health issues are the most vulnerable.
We cannot be too blind and ignorant to follow anything that is said on the media or told by our relations. We have to question the premise and see if it fits the overall evidence paradigm presented to us by the public health authorities.
We cannot allow paranoia to creep into our strategies to curb out the spread of the virus. We should stop hoarding and stop panic buying so that those who are in real need can get their supplies without hassle.
The ugly head of division, hatred, and exclusion, and anti-Chinese statements are coming out now and we need to put a stop to these fear-based reactions.
You cannot lead from a fear-based perspective.
Beware what you magnify, it expands and expands. That is the Parkinson's Law.
I was talking to this executive a few weeks ago and he said he is very busy dealing with some of the issues they are having with his organization. Fair enough, I left him alone with his busyness.
The fact that busyness is a sort of a prized, default position is alarming. If busyness is the blueprint for great work, there are thousands of organizations that would qualify for the prized award or recognition.
The work of dealing with issues in the organizations should not underestimated. It is tough and therefore could be frustrating in many times. But the fact that if the problem continues to persist, and that interventions seem to be wholly inadequate to respond to the problem, you might need an expert opinion or an independent sounding board to get your head out of the weeds so you can see the forest. That perspective would not only be effective, it would be a breakthrough for most of the time.
Going round and round like a hamster in a wheel, redoubling your efforts while you do not see results is insanity. The problem will just get bigger and bigger while the solution becomes unreachable.
Think about what you are focusing in your problem-solving.
Are you really solving the problem or creating more problems by letting it pester and get worse with ineffectual remedies?
Are you focused on band-aid solutions or lasting changes?
We cannot be overburdened by what the society wants us to do, what the school or the future work sector we want to work for wants us to be, or the future employer we are targeting wants us to have. Amazon didn't even ask us, the consumers if we want to buy things online. They just did it!
The industry data and the employer preferences are mere signals, either we can allow it to shape our actions or allow ourselves the latitude to create our own path way. Organizations with boiler-plate plans, visions, and mission statements are suffering from lack of originality for the sake of being in the 'in' group. This is at the expense of their own business value.
Use your best judgement knowing that you have these data in front of you and can have more data if you so choose. There will be more data by the way I end this blog!
I was in an Advanced Data Analysis course last year and it made me more assured that data will not make us think better. It will make us think less! It is us, humans who will interpret and use the data to have a best-guess of what is to come.
We have our senses, our experiences, and life-long learning, and appreciation for practicality to guide us. Before AI and machine learning, we used a lot of those and our wisdom carried us through. Now, there is so much noise we can't have the silence we need to think and meditate on our situations.
Do we want data to do the thinking for us or give the data its rightful place- as part of the tools in our modern toolkit?
Last week, I met two service providers and had a chat about business. Both of them have admittedly, that their businesses were not doing particularly well.
One cited the lack of clients, while the other one cited the lack of time for the delivery.
Obvious to their situation, it doesn't take time to figure out that both of these professionals lack the awareness of their own marketing effectiveness or just plain effectiveness.
Time is also a silly excuse considering that this is not an avocation but a fully operational business. Lack of time to market and get in front of your customers means that you have decided that doing other activities are important than that. Period.
Lack of client means one thing: you are lacking the activity that will attract, convert, and retain those clients that are precious for your business to grow.
You can control these variables: time, talent, and available resources.
If you are, not then either you have given up, have inadequate strategies, or you are not executing those things that you know you should be doing.
Check yourself in the mirror.
There are many approaches and methods that one can use to deal with a management issue. Not all of them, though can get you directly to the solution.
Some are too cumbersome, you don't even want to embark on the program. Even for the personal empowerment solutions, you wonder if the nine steps towards debt-free lifestyle can make you even broke!
That nine steps or twelve stages will not get you closer to your destination unless you break it down and only use what is pragmatic for your situation.
Blindly following the prescribed actions without considering if it is appropriate, value-adding, and practically easy to execute is wasting precious time and effort.
Do the needful-get a big cauldron and mix them all.
1. What gets traction, has long-term promise & viability, and resonates well with the culture and direction of your organization?
2. Aside from costs, what time commitment and effort are involved?
3. Who is championing this and will ensure that things get done properly?
If you find it difficult answering these questions, then you have yet to learn about the proposed solution and get your head down to work.
Look for evergreen principles and eschew the fads and newer models.
In five years, these will fade and you will be surprised Drucker's ideas are as relevant as fifty years ago!