Cheap airlines are getting better and better.
Newer offerings in new routes. More options to choose from such as print your own tickets, online check-in, are getting better as well.
This is very good for fliers whose budget cannot afford the amenities and the frills of the regular airlines.
The key here is providing value to the point that customers are eager to try on without sacrificing a lot of dollars for the whole experience. The safety, comfort, and overall no-frills experience are what counts at the end of the day. Beware, if you do not read the fine print, you get charge for every little thing. Little thing that we take for granted but adds costs to the operations.
When did you start to think about your organization's value addition to your customers? Is it the price, comfort, peace of mind, guarantees, "the relationship," or the expertise your provide? or how about the lethal combination of these musts.
In these days, standing out in the market is not being the loudest or the most noisy product or service. It is about the filling the gaps, combining the best value for your offer, and ensuring a follow-through of a great experience.
These days, Alberta, BC, and some parts of Saskatchewan have an air quality warning. 600 BC forest fires and counting have left Western Canada literally covered with smoke. In Calgary, the air quality warning hit to 10 ( 10 being the highest).
Air is a precious element of life and is taken for granted. Unlike water, air is all around us but invisible. But where there is smoke, you can see, feel, taste, smell, and experience the air that is not good for you.
What kind of air are you breathing these days? Is it coming from the smoky past of failures, disappointments, and frustrations? Or are you breathing fresh air-new beginnings, new possibilities that await you?
Are you sharing air with the people that are inhaling their own exhaust? Better not.
Pebble on the shoe, dirt under the nails, sliver under the skin -
Little things that hurt the body. Little things that undermine your performance. Little things that derail you from your objective. It hurts like crazy, it is annoying, it is derailing, it gets in the way.
What is the pebble in your life that does affect your performance? Remember, it is insidious, inconspicuous, obtrusive, alien, and absolutely annoying.
Most of the time, you do not know that you have it because it doesn’t feel like it until it hurts like crazy.
Take time to identify areas in your performance that gets in the way of your best.
Take them off before you stumble or ask someone to help you get it out of your system.
There is so much thinking, investigating, consulting, checking things out, and consulting back and forth, including more people, and more networks for an executive decision that should be done by a strong executive. This is utterly useless!
There is no strong executive to do that obviously. The time is slipping away. There is too much time lag consulting too many people whose views are not that important in the long run.
Take that decision and recalibrate as you go. There is no such thing as a perfect time to make a decision. When you have 60% of facts, go and dive in.