In times of crisis, calamity, and/or disaster, we turn to the people that we trust to get advice, feedback, or correct information.
The Internet and the public space have churned in enormous amount of the same information regurgitated in many forms and at various levels.
After the first few weeks of the pandemic, none of them is useful anymore.
The world had moved on and the people have coped well despite the initial fear and chaos.
We don't need a crystal ball or sooth sayers. We need independent thinkers.
Now, it is imperative to reimagine organizations that can progress past-COVID19, in a new dispensation that does not respect past records of success.
There are two types of organizations responding well to post-recovery:
One type of organization refuses to get behind the public path to recovery and have chosen to enact their own norms and policies that demonstrate clear strategic awareness of their organizational capabilities and understanding of the dynamics around them. They have made 'lemonades out of the lemons' and unafraid to keep on reinventing themselves to get the right challenge they need.
Another type of organization is preparing themselves to have multiple capabilities on various types of implementation and service delivery. At the granular level, it means that staff will be competent whatever the next 6 to 12 months will be. There is no more postponement or cancellation of programming, but all will be migrated to virtual delivery. The knee-jerk reaction is over.
Going above the noise of recovery is a challenge in itself. This means that leaders should have the clarity of intent and objectives with the latest information on what's allowable and not. The rest hinges on the boldness of their imagination.
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