Employee engagement as based on research is defined as "asking for the employee to go the extra mile. " This is different from all the motivation, commitment, loyalty, and other positive feelings associated with the organizational affiliation of employees.
When it's about asking employees to go the extra mile, what does it really mean?
The ugly side of this 'engagement' as some critics say could be just a fad again, is the fact that how much more can we ask employees to go beyond and above their current performance.
Is this something that can only lead to more burnout, frustration, anxiety, and general negative disposition in the workplace?
Engagement linked to clear strategic objectives for the organization is a sound approach. However, going the extra mile when not ill-defined, ill-conceived, and not consistently measured can lead down a path of irreversible damage for the organization.
Don't let your HR tell you what employee engagement is. Everyone in the organization should decide what's its all about and whether there are clear metrics attached to organizational success objectives that you can leverage to make it purposeful in your organization.
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