PRESS ZERO FOR INTELLIGENCE

I called the bank one day hoping to speak to a banker about my lack of access to my online account.

I called the toll number and I got these options:

Press 1: For banking hours and locations

Press 2: Credit card questions

Press 3: For loans, insurance 

Press 4: for other products


Press 5: for loss of card, etc.

Press 6: For online banking

I pressed 6 I got led to a number of options


Please dial your number

Please dial your birth date followed by a # key

Oopps, sorry I didn't get your number, try again.

I tried again and then the line went dead.

Can we just  talk to another sane human being who has a moderate level of intelligence, can understand our frustrations, and can handle our issues adequately?


Enough of these robocalls!

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