Press zero for intelligence

7/9/2019

PRESS ZERO FOR INTELLIGENCE

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I called the bank one day hoping to speak to a banker about my lack of access to my online account.

I called the toll number and I got these options:

Press 1: For banking hours and locations

Press 2: Credit card questions

Press 3: For loans, insurance

Press 4: for other products

Press 5: for loss of card, etc.

Press 6: For online banking

I pressed 6 I got led to a number of options

Please dial your number

Please dial your birth date followed by a # key

Oopps, sorry I didn't get your number, try again.

I tried again and then the line went dead.

Can we just talk to another sane human being who has a moderate level of intelligence, can understand our frustrations, and can handle our issues adequately?

Enough of these robocalls!

Author

Hello! My name is Maiden Manzanal-Frank, also known as the Global Strategist. I am an award-winning diversity champion, organizational development expert, writer, speaker, a Rotary Peace Fellow, an upcoming author, and an incurable realist. I work, write and engage others in the intersection of impact through innovation and sustainability. I accelerate on-purpose organizations' achievement of impact and growth strategies through the alignment of their stakeholders so they can do greater good in the world. I keynote in conferences and corporate events every year. I'm writing my first commercial book on Global Impact Leadership. You can chat with me at LinkedIn.

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