I am aghast at those people who refuse to do remote work or online as opposed to showing up in person and being physically present. With the COVID-19 pandemic, organizations have been forced to look at their online/remote work capability and found themselves ill-prepared and inadequate.
The remote infrastructure has become more simplified and easy to use than in the last 15 years when the technology is starting to catch up with a globalized work environment. Nowadays, there are many providers, platforms, and capacities already built into the system, including task platforms that help teams accomplish projects across time zones and organizational mandates.
The beauty of this set-up is that people needed to be comfortable using the remote technology and know that it takes practice to be better at it. It's like using the Automated Teller Machines (ATMs) for the first time. There is a sense of trepidation and fear of making mistakes along the way. But it is also part of expanding the repertoire of delivery mechanisms that organizations should have to be able to serve their business interests.
In the long run, more people will have the fuller access and comfort in using remote and online technologies to run organizations, deliver services, and strengthen customer relationships. This crisis has led us to understand that not all remote or online would be subpar and of little quality, but could be thoroughly enhanced to the best of our resources so that whether in crisis or non-crisis moments, we are getting ahead in our progress and not going back to earlier generations when showing up and meeting up meant being in one time and place.
This online/remote work is becoming a norm not a crisis-induced action.
Are you ready for it?
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